Frequently Asked Questions

Does accepts PayTM, Phone, Fax, Cheque, Cash Deposit or mail orders?

Yes, we accept PayTM, Phone, Fax, Cheque, Cash Deposit or mail orders.

Is there any minimum order value?

No, there is no minimum order value.

I didn’t see an order confirmation page. Was my order submitted successfully?

If you didn’t see an order confirmation page even though you clicked the last submit button, our server probably still received your order. This happens when communication back to your PC is interrupted following your order submission. You may wish to contact us to make sure your order was received.

I think I placed a duplicate order. What should I do now?

Contact us. We will void the order for you as long as it has not yet been invoiced or shipped.

After I submit an order with, how will I be advised of the order’s progress?

We will keep you informed of your order via e-mail. Your tracking number will be emailed to you once the order is shipped.

Can I add, change or remove items from my order after it has been submitted?

No. Once an order is submitted it can only be amended or edited by contacting us. Once our warehouses have scanned an order, items cannot be added or deleted. Once any box from an order is shipped, the order cannot be voided.

How long does it generally take to process an order?

It takes one to two business days for us to process an order (prior to shipping it). Once the order has shipped, your estimated time of arrival will be determined by your selected shipping method.

Is website secure? What type of security features are utilized to safeguard my information?

Security is a top priority at When you submit sensitive information via the website, your information is protected both online and offline.
When our registration/order form asks you to enter sensitive information (such as your credit card number), that information is encrypted and is protected with the best encryption software currently available in the industry – SSL. uses the most advanced form of SSL software available: 128-bit encryption..

What payment methods does accept?

  • VISA
  • Master card
  • Net banking
  • PayTm

How much shipping charges I have to pay?

You have to pay Rs.49/- shipping charges for order below Rs.999/-. We offer free shipping on order above Rs.999/-.

What courier service we use?

We use DTDC for all orders. In case, you are in non-service area, we will ship via India Speed Post or India Registered Post.

Do we ship internationally?

No, at present we ship within India only.